Thank you for shopping at Up To You. We strive to provide you with high-quality products and exceptional customer service. Please read our return and refund policy carefully before making a purchase.

Return Policy

We accept returns, refund or exchange only in the following circumstances:

If you encounter a size discrepancy or quality defect with your received product, you have the option to request a return within 7 days of receiving the item. Please ensure that the product remains unused, unworn, and in its original condition with all tags attached. After verifying the eligibility of your return, you can choose between a refund or exchange, depending on your preference.

We do not accept returns or offer refunds in the following circumstances:

We do not accept returns or provide refunds for items that have been worn or used.

All refunds are processed within 5 working days using the original payment method. For Cash on Delivery (COD) orders, refunds will be issued as Gift Card.

How to Request a Return

To request a return for a size or quality issue, please follow these steps:

Contact our customer service team at [email protected] within 7 days of receiving the product.
Provide your order number and details of the issue.
Our team will guide you through the return process and provide instructions for returning the item.

Contact Us

If you have any questions or concerns about our return and refund policy, please contact us at:

Up To You
VN Purav Marg, Mumbai, Maharashtra 400071
Email: [email protected]

We appreciate your understanding of our return and refund policy. Your satisfaction is important to us, and we are here to assist you with any inquiries or issues you may have.